You can book an appointment directly with an experienced physiotherapist via reception which means you won’t need to wait for an appointment or referral from a GP

This means you get better and quicker care, and also frees up GP appointments for patients with other conditions

You may be eligible for an appointment with a physiotherapist if you have new symptoms of the following problems:

All soft tissue injuries, sprains, strains or sports injuries

Arthritis – any joint

Possible problems with muscles, ligaments, tendons or bone, eg tennis elbow, carpal tunnel syndrome, ankle sprains

Spinal pain including lower back pain, mid-back pain and neck pain

Spinal-related pain in arms or legs, including nerve symptoms, eg pins and needles or numbness

Changes to walking

Post-orthopaedic surgery

The physiotherapist will:

Assess you and diagnose what’s happening

Give expert advice on how best to manage your condition

Arrange further investigations or refer you on to specialist services if necessary

Appointments available now!

Contact Reception for more information and to book an appointment

If you’re a patient at our practice, you can use the NHS App to access a range of NHS services on your smartphone or tablet.

It doesn’t replace existing services. 

You can still contact us in the usual ways. But, once you have verified your identity in the app, you will have easy, 24/7 access to a growing range of health services and information.

Advice and information:

• search symptoms, conditions, and treatments 
• get health advice through 111 online 
• find NHS services near you 
• check your NHS number

Appointments:

• book and cancel appointments 
• check your referrals and hospital appointments 
• manage vaccinations 

Prescriptions:

• nominate a pharmacy and order repeat prescriptions  

Manage your health: (Please note you might need to request access codes from us first for this feature)

• access your GP health record securely 
• register your organ donation decision 
• take part in health research  

Send and receive messages: (Please note you will only able to receive messages currently)

• send an online form about your symptoms, conditions, or treatment directly to the surgery  
• receive messages and notifications 
• view messages from your GP surgery and get notifications through your phone or tablet 

Help someone else: (Please note you will need to fill in a Proxy Access form from our practice first)

• link profiles. You can apply to access the health records, appointments and prescriptions of people you care for (including children) – or get help from someone you trust 

If you already use Patient Access for example, you can continue to use it. But the NHS App will give you easy and secure access on your smartphone.  

If you have any problems using the NHS App, you can select ‘help’ in the top right-hand corner of the app or visit nhs.uk/helpmeapp.

We will be launching our new patient newsletter quarterly on our website, starting at the end of August. Our newsletter will feature news updates about the practice, including important dates, changes to the business and more. It will also include useful information about external services, campaigns and events in the area, helpful advice regarding medication and pharmacies, how-to digital advice and updates, general health tips and seasonal health advice, PPG news, PCN news, patient stories and reviews, and directories for a broad spectrum of services available to you.