Prescriptions

If you are receiving regular treatment you can obtain your repeat prescription without seeing the doctor. You may, however, be asked to see the doctor on occasion to ensure everything is as it should be.

To order your repeat prescription, either return the paper repeat slip or you can fill in our online order form: [link currently unavailable] Alternatively, you can register with the NHS or the online Patient Access system to request your repeat prescriptions.

To create an account or login to order repeat prescriptions visit:
NHS Website – www.nhsapp.service.nhs.uk/patient
Patient Access – www.patient.emisaccess.co.uk
If you have a Smart Phone, you can also download the NHS or Patient Access apps from your phone’s app store.

When ordering repeat prescriptions, please supply the name of the medication required, the dosage and quantity needed. This information can be found on the right-hand side of the printed label on your medication. If you are using the NHS or Patient Access websites or apps, your repeat prescriptions will show automatically. You can also enter text if you have any requests or notes.

If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to your nominated pharmacy of choice’

Please allow 48 hours (two working days) for your prescription to be prepared and allow 24 hours for your chemist to prepare your medication. Prescriptions ordered after 4pm including online orders will not be processed until the following working day.

Unfortunately, we do not routinely fax prescriptions to any Pharmacy due to concerns relating to data protection and information governance.

Medication queries

We have a medication query desk in our Reception area that patients can attend which is open from 10:00am until 2:00pm (except Wednesday which is 1:00pm).

Contact us via our medication query line (not prescription requests) by calling 01253 229520 and selecting option 3 when prompted, between the hours of 10:00am-12:00pm

You can also email any queries to us on [email protected]

INFORMATION FOR PATIENTS CONSIDERING PRIVATE MEDICAL CONSULTATIONS  

When you are see a private specialist you should be aware what may happen about medication you may need after the consultation 

Guidance for NHS patients  

In March 2009, the Department of Health (DH) published guidance for NHS patients who wish to pay for additional private care. The guidance includes the key points below:  

  • your NHS care will continue to be free of charge  
  • you can’t be asked to pay towards your NHS care, except where legislation allows charges, such as prescription charges  
  • the NHS cannot pay for or subsidise your privately funded care  
  • your privately funded care must be given separately, at a different time and place from your NHS care  

 

Independent Private Referral:  

If you choose to refer yourself to a consultant independently of your GP for additional privately funded care (i.e. outside the NHS), whether in the UK or abroad, you are expected to pay the full cost of any treatment (including medication) you receive in relation to the package of care provided privately (including non-emergency complications).  

 

Private referral through your GP:  

After a private referral made by your GP, your private specialist may give you a prescription. You may only need one prescription. The prescription provided by your private specialist will be a private prescription and you must pay for the medication. If you need continued treatment you may initially be given just one private prescription (which you will need to pay for) and advised to return to your GP to see if further NHS prescriptions can be provided. There is no obligation, however, for your GP to accept clinical responsibility to prescribe the treatment recommended by a private specialist. To judge your clinical need for the treatment including the reasons for the proposed medication, your GP must have received a full clinical report from the private specialist  

If your GP does not feel able to accept clinical responsibility, then the GPs may consider:  

  • Offering a referral to an NHS consultant to consider whether the recommended medication should be prescribed as part of on-going NHS funded treatment.  
  • Asking the specialist to remain responsible for the treatment because of its specialist nature, and to provide further prescriptions, for which you will need to pay.  

 GPs have agreed to prescribe in line with local policies.  

Only if your GP considers there is a clinical need and that an NHS patient would be treated in the same way would an NHS prescription to continue your treatment be considered. 

If the recommendation from your private specialist is for treatment that is not in line with local policies, then your GP may change the medication in line with that used for NHS patients.  

For these reasons, you may not be able to have an NHS prescription immediately, if at all.  

References 

NHS patients who wish to pay for additional private care – GOV.UK (www.gov.uk)